Infrared Heating Panels LTD is committed, in a fair and equitable manner, and strictly to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with UK Law). The information we collect about you enables us to process your order and provide you with the best service possible. We only send promotional emails with your permission, and do not pass your details onto third parties without your prior consent.
We will need to collect the following information to process and fulfil your order, and to notify where applicable the status of your order:
- Your name
- Phone number
- Email address
- And credit or debit card details
We will never collect sensitive information about you without your consent, however additional information you give us will be used for personalisation purposes.
All personal information is held securely in accordance with our internal security policy and the law. Information is not used or transferred outside the European Union without your prior consent.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” (a small piece of electronic information), which would be stored on your browser. Unless you modify your browser settings, information collected this way can be used to identify you.
We employ other companies & individuals to perform functions on our behalf. Those companies and individuals will have access to personal information needed to perform those functions, but may not use it for any other purposes and are required to process the data in accordance with Data Protection legislation.
We use Klarna as the provider of our checkout. This means that we might transfer your personal data in the form of contact and order details to Klarna when the checkout is loaded, in order for Klarna to manage your purchase. Your personal data transferred is processed in line with Klarna’s own privacy notice.
If you are receiving newsletters or other emails from Infrared Heating Panels, it is because you have signed up to our newsletters on one of our sites. You will only receive emails from Infrared Heating Panels and other websites within the same group. You can Unsubscribe from these emails at any time by clicking the Unsubscribe Link at the top of every email you receive. If you have difficulty with this link or wish to amend your details, you may notify us using the contact form on our site. Clicking the unsubscribe link normally takes immediate effect, however please allow up to 7 days during which time you may still continue to receive emails from us.